Frequently Asked Questions

Q: How do I order rope with a spliced end?

  • Add rope to cart with the quantity equal to the final length desired plus an additional two (2) feet.
  • Add desired splice service to order.
  • Add Whipping or Reeving Eye to order if desired.
  • Fill out the special instructions box in the checkout cart with your splicing specifications; for example final length desired, eye size and/or desired shackle/thimble.
If you would like a shackle or thimble spliced on your rope that is not listed on our website please include a note describing the desired hardware. Our team will contact you with updated pricing before processing your order.

Q: Which splice should I choose?
  • The splice for each rope is conveniently located on the rope page under the add to cart button. Whipping is commonly used to cleanly terminate the end of a rope. Reeving Eyes are non-load bearing, commonly used to assist with attaching a messenger line to run a halyard up a mast.
  • If you are having trouble choosing the splice, feel free to describe what you want made in the special instructions box found in the checkout cart and our team will contact you with updated pricing before processing your order. Or contact our sales team for help at sales@sailingservices.com.

 Q: When will I be charged for my order?

  • Your credit card will be charged for your order at the time of shipment.
  • Your credit card may be pre-authorized for larger orders to confirm there are sufficient funds before the line is cut.

Q: Can I return my order of rope?

  • Rope orders cut to your length specifications are not returnable. We cut rope to your specifications from a spool of rope and sadly cannot offer refunds on items of this nature.

Q: How do I choose which rope to use?

  • Our sales team would be happy to help you choose the right product for your needs. Feel free to contact us at sales@sailingservices.com or 305-758-1074 to speak to our technical team.

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